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Privacy

Privacy Policy & HIPAA Notice

Last updated: 31 July 2026. This notice describes how Stryker handles personal and business information submitted through strykerdirect.com.

1. Information we collect

We may collect name, work email, phone, organization, country, inquiry type, and message content that you voluntarily submit. Server logs may include IP address, browser type, and pages requested.

2. How we use information

We use inquiry data to respond to documentation, performance, service, or procurement requests; to route messages to the correct affiliate; and to improve website reliability. We do not sell personal information.

3. HIPAA and clinical data

Do not submit protected health information (PHI) or patient identifiers through website forms. This site is not intended as a HIPAA treatment channel. For vigilance or complaint events involving patient data, use the market-specific pathway in the device IFU.

4. Sharing

We may share inquiry data with Stryker affiliates, authorized distributors, and service providers under confidentiality obligations when needed to fulfill your request or meet legal requirements.

5. Retention

Business inquiry records are retained for as long as needed for the request, quality system obligations, and applicable law, then deleted or anonymized according to internal schedules.

6. Security

We apply administrative and technical controls appropriate to business inquiry data. No internet transmission is perfectly secure; limit submissions to business information only.

7. Your rights

Depending on your jurisdiction (including GDPR where applicable), you may request access, correction, or deletion of personal data by contacting us via the contact page.

8. Contact

Privacy questions: [email protected] or the postal address listed on the contact page.

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